Eggar Forrester Insurance

Professional Indemnity

Six essential questions to ask your broker about your legal firm's Professional Indemnity insurance

By Alexander Bennett · Published 7 February 2025 · Updated 22 September 2025

For many people in the legal profession, building connections with their suppliers and clients face to face is critical. Although many insurance firms have incredible digital and online experiences, in our opinion, nothing beats a bit of face-to-face time, where we can get to know how a legal firm operates and recommend professional indemnity insurance policies that will protect their practice in case of a claim for malpractice or negligence.

In this blog, we talk about common questions our clients ask us when we go to meet them at their firms and why the personal touch goes a long way.

1. Find out what experience they have with Professional Indemnity insurance

It's important to understand your broker's expertise in the legal sector. At Eggar Forrester, our PI expert is Jamie Underwood, who recently received a glowing review from Paul Britton at Britton & Time:

Jamie took the time to thoroughly understand our business needs and tailored the coverage accordingly. He dealt with the complexities of the market with ease, providing us with clear and concise advice throughout the process. What truly stood out was his ability to secure a policy that not only met our exact requirements but also saved us a substantial five-figure sum.

2. How can a broker assess the risks for my legal practice?

Every legal practice is different, and a face-to-face meeting is a great way to delve into the specifics of your firm and the level of cover you need.

3. What does all the insurance jargon mean?

Your broker will help you understand the policy language, ideally in person — with a coffee and a biscuit — so there are no nasty shocks when it comes to making a claim.

4. How does your broker stay up to date with changes in the legal-insurance market?

We monitor regulatory changes, industry trends and emerging risks, helping you adjust your coverage as necessary.

5. How does the insurance broker manage the claims process?

Eggar Forrester has an in-house claims team — you'll deal with the same people from start to finish.

6. Will a broker advise me on any additional cover that I need?

Many of our legal clients have cyber security insurance and Directors & Officers insurance alongside their core PI cover.

If you'd like to find out more about how Eggar Forrester Insurance can support your legal firm with Professional Indemnity Insurance, contact insurance@eggarforrester.com.